Audi Direct Reception…Perception of technology, process and customers?
When it-connects were asked to work with Audi UK on the implementation of the Audi Direct Reception project, we relished the opportunity for various reasons, but mainly due to the innovation of the service offering, the people and the fact that we had the opportunity to work with the Audi Centre network to implement a Customer Service offering that offers Transparency, Trust and Reassurance for customers. Read more
